Why was my Mostbet bonus not credited?

If your Mostbet bonus was not credited, it usually means some bonus condition was not met or the system needs time to update.

Check the following steps:

Confirm the offer: Open the “Bonuses” or “Promotions” section and make sure you actually activated that specific bonus before depositing or playing casino/sports.
Check minimum deposit: See if your deposit amount met the minimum required for the bonus.
Check time limits: Some bonuses are only valid for a limited time after registration or after activation.
Payment method rules: Certain payment methods may not qualify for a bonus. Check the promo terms.
Reload the account page: Log out and log back in; sometimes the balance updates with a small delay.

If still missing, take a screenshot of your deposit history and contact Mostbet support via live chat or email and explain the issue clearly.